Quality Hotel Bentinck, Portland VIC

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Quality Hotel Bentinck, Portland VIC

The Quality Hotel Bentinck is a hotel located in Portland, Victoria.
They have an average rating of 4 out of 113 reviews, with the latest ratings ranging from 1 to 5.
Can't fault this gorgeous hotel. It felt like I've travelled back in time. The management did well in maintaining the hotel well. Despite being heritage listed building (aka old) didn't had any yucky moments in the room. Not a single hair in the bathroom and all facilities within the room are perfectly working fine. Bed sheets are in white which I loved the most. Bath had jets working too! Intercom and hair dryer intact. Total blockout when sleeping so you don't get disturbed but can hear the heavy rev ups outside but not an issue. Love the dinette and large screen tv. Private parking at the back of the hotel for free. Bar and restaurant downstairs. Light continental breakfast included which needs to refill fast. Our room was overlooking the marina and walk to the shops and parks. Could also walk to the jetty for fishing. 12 min drive to Cape Nelson. Reception was very helpful and nice. Left my phone on the dining table at the restaurant and came back to me with no hassle. Booked for 2 rooms and refunded me the excess since the other room was smaller, couldn't have known about it if the receptionist had not explained. All hotels should be like this and I have no hesitation recommending this place to friends.


The Quality Hotel Bentinck does not appear to have any published opening hours, but you may find some more information on their website.
41 Bentinck St, Portland VIC 3305

Clubs and Pubs in Portland

Including this venue, there are 4 pubs and 2 clubs in the Portland area

Latest reviews for Quality Hotel Bentinck, Portland VIC

Rhonda Donaldson
09/03/2024
Beautiful old pub restored rooms with comfortable beds and bathroom. Meals were great with bookings essential. If booking on the internet, ask for a low level rooms. Reception was wonderful!
R Bena
01/01/2024
Can't fault this gorgeous hotel. It felt like I've travelled back in time. The management did well in maintaining the hotel well. Despite being heritage listed building (aka old) didn't had any yucky moments in the room. Not a single hair in the bathroom and all facilities within the room are perfectly working fine. Bed sheets are in white which I loved the most. Bath had jets working too! Intercom and hair dryer intact. Total blockout when sleeping so you don't get disturbed but can hear the heavy rev ups outside but not an issue. Love the dinette and large screen tv. Private parking at the back of the hotel for free. Bar and restaurant downstairs. Light continental breakfast included which needs to refill fast. Our room was overlooking the marina and walk to the shops and parks. Could also walk to the jetty for fishing. 12 min drive to Cape Nelson. Reception was very helpful and nice. Left my phone on the dining table at the restaurant and came back to me with no hassle. Booked for 2 rooms and refunded me the excess since the other room was smaller, couldn't have known about it if the receptionist had not explained. All hotels should be like this and I have no hesitation recommending this place to friends.
Crystal Nitschke
27/10/2023
Room was very small and out dated.
Coffee was fantastic, breakfast wasn't setup and service must had been limited
Robert Roberts
02/09/2023
Omg it's perfect the way it is staffing food and decor the rooms are Gatsby taking you into another world and breakfast was fantastic screaming faulty towers at me of course without the mishaps of Basil and Manual. This is my favourite experience and can't wait to get back maybe I'll move in full-time add this venue to your bucket list please don't change anything about the rooms bed comfortable furniture beautiful just spot on this will remain my go to place for my end of life holiday I'm on Kind regards Rob Roberts
Kevin Delaney
05/08/2023
Beautiful old pub great meals great staff only problem we had we had our doggie with us so we sat outside in there glass off area and near got bliw away, other than that I definitely think you could do worse than call in here. Omitted
Sharee Maeffert
04/04/2023
The rooms were really clean, and the continental breakfast was excellent. You could eat and drink as much as you wanted.
elly Lindsey
09/01/2023
Very friendly service, beautiful room with excellent view. Alot of amenities, close by, walking distance to a beautiful beach ? ??'?
Ron Phillips
04/01/2023
Quite special! Very spacious rooms, great food. Old heritage building in very convenient location. Special mention to Deb at Reception!! Very helpful friendly service!!
Antonio Di Meola
31/12/2022
All was great. The rooms, the service the place and the epic history. Really great hotel.
Amie Armstrong
21/04/2022
Quaint seaside hotel. If you love Fawlty Towers you will love this place! Staff very friendly and helpful, rooms very clean and spacious. Continental breakfast was a nice farewell as we headed onto SA.
Michael Duggan
09/01/2022
Very friendly folks, good rooms..5 stars. Food was ok and my steak was overdone...-1 star.
Vicki Pickett
17/12/2021
Portland is a historic town on the west coast of Victoria. A friendly place with a good community. Macs Hotel/Quality hotel Bentinck was built in 1800s and is an impressive blue stone building with ornate balconies overlooking the water.
The hotel is being constantly restored by its owners to give you the feel that you have stepped back in time yet have all the comforts of today. Located right in the middle of town and only across the road from the harbour makes it easy to get around on foot. There is free off street parking in the hotel which could be limited during peak times.
On arriving we were greeted by Rob he was very friendly and helpful. Check in was simple as we had booked on line as Choice hotels members so we can get discounts and points. (Worth the free membership).
Unfortunately the only downfall is the rooms are upstairs so this will challenge some. I have a bad knee but was able to navigate the stairs to the first level to our suite for the night. There is a variety of room choices at different price levels to satisfy most travellers. We have treated ourselves this visit to a King Spa Suite room 27 midweek stay was very reasonable rate and value for money especially when you factor in free breakfast for two.
The room was bright and spacious with huge windows and water views. There was a gorgeous Chesterfield lounge and a little dining table positioned right in front of the bay windows. The room was spotless and the decor was spot on for a period hotel. A stocked minibar was concealed in free standing cabinetry with tea,coffee,hot chocolate making facilities and the Tim Tams were a nice touch. A large flat ace TV and free wifi are the reminders that it is 2021.
The bed so comfortable with crisp white linen and good pillow choices. Blockout Drapes darkened the room for a good nights sleep. The bathroom had a separate walk-in shower as well as the corner spa and was well appointed.
We could have ordered dinner and had it in our room but went down stairs to the restaurant for a drink and a great meal off the large menu instead. Downstairs is the main bar, outdoor balcony bars and covered street bar if your into people watching like us. A breakfast dining room serves a continental buffet breakfast which is included in the room price or you have the option to pay extra for full cooked breakfast. Check out was quick and easy Deb on Reception was a delight
We had a wonderful midweek stay here and will be returning customers. Highly recommend it was a great experience.
Tracy Stuart
19/09/2021
Comfortable, clean, well presented room. Great service & host. Highly recommend a stay
Ian C
12/06/2021
Great food must be good the local Mayor eats there. Friendly pub in a very pretty town.
Steven Lench
04/07/2020
I booked a room back in January thinking I was booking a room in the hotel, instead was given a room adjoining the hotel out the back a budget room. Yes it was worn and old but what I couldn't tolerate was the smell off body odour within the bed, pillow. After voicing my displeasure to the woman when I handed the key back to her, her attitude was rude and obnoxious. I would not recommend staying at this hotel as it is not all what it seems, needless to say I did not stay at this hotel. I had to than find other accommodation, just because it was a long weekend it does not justify you taking money for poor accommodation.
Alexander Watts
03/10/2019
We were welcomed OK and it was joked there must be an occasion given we book the suite, "where the brides get ready". It was my Fiances birthday. The room was large with a lovely sea view and spa bath.
Unfortunately all that luxury is hard to enjoy when a band the very other-side of the wall to the bed (in the bar) played until 01:00. We couldn't hold a conversation over the shear volume let alone sleep, we were not warned of this situation and were exhausted getting back on the road the next day with so little sleep.
On checkout the lady had asked if we were disturbed by the emergency services turning up after the band stopped playing, we were not, I said the band were playing loud until 01:00am which is what disturbed us but she thought this was quite normal for them to play until that time so be warned!
I was very sorry to learn that the emergency services were in attendance following someone having a stroke at the hotel and I do sincerely wish them a speedy recovery.

Breakfast included in the price of the room does not include anything cooked which is extra, I thought this was a but sly. Th continental free breakfast was only a few slices of bread and croissants that had gone solid having not been refreshed.

All around, very disappointing.
Sofia Skobeleva
02/01/2019
Excellent luxury stay in Portland- beautiful period hotel with spacious rooms and great customer service. The food downstairs was delicious. We stayed in a suite that was kindly offered to us as we mixed up the dates for our reservation - bay view was lovely to wake up to and the room itself was worth every penny!
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