A very vibrant ambiance and decent food but it is the service that makes the experience horrible here.
The attitude to take customers for granted is passed down from the management of the restaurant right down to the wait staff.
I've been here twice now and it is my 2nd visit when I encountered how egoistic and rude the service is here. After ordering 2 rounds of 4 drinks each, one of our drinks turned out to be really pungent and funny tasting so we informed the wait staff of this who came back saying there wasn't much we could do.
Considering this place isn't the cheapest, I turned to the manager to further voice my opinion who was ignorant and merely said that customers should think before they order and he cannot do anything. I further pointed out that the point of hospitality should be to make the customer happy to which he had a smirk which confirms that they really do not care about customers.
I wouldn't recommend wasting your money and valuable time here given how many great restaurants this beautiful city has to offer, Rice Queen unfortunately is not one of them.