The Royal Hotel Bowral, Bowral NSW

It was our first time visiting since new the ownership/ interiors upgrade and our expectations were exceeded on every level. We dined with our two small children and the meals were delicious and well priced. The pub was busy on a Saturday night but the meals came quickly. The atmosphere was fun and lively but what truly set the experience apart was the exceptional service. From the initial phone booking to the warm farewell at the end of our meal, every interaction was outstanding. The dedication of the owners, management and team to providing a genuine service experience was evident at every touch point. We will definitely be returning!

We popped in here for a drink on Saturday afternoon to celebrate our anniversary and I'm so glad we did. The licensee went out of her way to make the night special. Excellent service, great food and a great atmosphere with live music. Highly recommend

Bowral was busy and we found this place that had available seating in the bistro. I ordered the ploughman's platter. It took a while to come out which seemed unusual as there would not have been much cooking involved. The staff did let me know of the delay and when it arrive it was nicely presented. Something didn't look right with it and it was only after I ate the prosciutto the penny dropped that this Italian item was the odd one out of an English dish and when I checked the menu more closely I realised the staff have substituted the Pork Pie with prosciutto. Why they didn't bother asking me before going ahead and playing it is a mystery but makes me wonder what else they are hiding from customers.

Not family friendly - staff had little interest in accommodating children. Told we needed to "book high chairs" - found other families eating with children without them, while what appeared to be the single high chair they owned sat in the corner unused. Food was excellent but the experience from staff was poor.

Wonderful food. The best waitess I ever had. What fantastic service. 1 would recommend her for the employee of the year. Nothing was a problem for her. And a beautiful smile. 😍 l loved the curry. Monday night special