Anthony Roberts
08/01/2024
I ordered a pizza here today 8/1/2024 at lunchtime, here are my comments
Staff appear disinterested and unprofessional - poorly presented bald male barman had stains on his untucked shirt, sitting at dining tables talking loudly on his phone. I observed him coughing on several occasions without covering his mouth, which put me off ordering a drink from a glass he might have coughed in. I heard staff swearing in audible conversations with patrons. I thought the menu was pretty overpriced, chicken parmigiana $34, really!!! I settled on a meatlovers pizza for $27 and ordered. I got what I paid for! The female staff member (who had a bit of a potty mouth) took my order and after hunting around I found some cutlery and waited for lunch.
I had to wait a pretty long time to collect it and didnt really like it sitting in front of the counter in front of people ordering.
The pizza looked alright, though drowning in cheese but was horrible. The crust was soggy, and hadn't been cut properly and I had to struggle to cut the thing into slices It was a workout to eat and was the worst stodgy, greasy pizza I have had and it collapsed upon picking up. I was that hungry I ate most of it but was horrible, and my stomach hated me for hours afterwards.
I had a good mind to complain but couldnt be bothered conversing with the grotty staff. The royal has a big screen tv which is good but in future I will go elsewhere to eat when in queanbeyan. Some staff training in basic customer service and halfway professional standards would not go astray either.
Never again.