Rob Taylor
29/03/2021
Staff were laid back in their approach with average customer service.A hair was found in the food on one of the plates (we were in the bistro), my daughter lost her appetite after finding the hair so didn't finish her meal. After the rest of us had finished our meals, we advised a staff member that a hair had been found (it was the wrong length and colour of my daughter's hair and others at the table), the staff member returned with a bowl of chips that were already cooked (not cooked to order) and apologised, which my daughter declined the chips as we had all eaten and my daughter wasn't interested in anymore food from there.The rest of the meals were average.We personally won't return to this venue.I believe some customer service training would benefit staff, also have a look at the menu, we were told the menu was the way it was due to covid, but we have been to other venues in recent weeks that have a much larger variety of choices.