Patricia
29/04/2024
I went to the Stonewall for the first time last night. It was a friends birthday, and 4 of us were having a drink, quietly at a table. I went outside by myself for a cigarette, and when I tried to go back inside, I was stopped by an extremely rude woman, and told I was too drunk and was not allowed back inside. I had consumed a couple of ciders , and was by no means drunk. I asked if I could tell my 3 friends that I had been kicked out ( they were sitting near the entrance, but too far away to hear me due to loud music). She said no. I asked if she could tell them so they wouldn't worry if I just disappeared. She said No. I'm a 58 year old business woman, and was just having a nice Anzac Day, but I had to stand outside the door on Oxford Street waving my arms trying to get the attention of my friends, so I could tell them. I am disgusted by the rude and bullying behaviour of this woman. She could have been polite, asked me what drinks I had consumed, and even if she wanted me to leave for whatever reason, let me notify my friends. There were several very drunk men (as it is a gay bar) jumping around dancing, and extremely drunk, but nothing was said to them. Such a shame that this person, who I was told is a Manager, does not know how to do her job properly, in my opinion. I was polite, but she was aggressive and not a good representative of this bar. She certainly does not know how to deal with people, particularly someone she accused of being drunk. Number 1 priority is to not escalate the situation, but fortunately I'm very easy going. Had I actually been drunk, and an aggressive person, her behaviour could have escalated things. Very unprofessional and disgraceful behaviour. From reading recent reviews, this seems to be a big problem at this venue- it's just a pub, and their staff need to learn how to deal with people in a respectful way.