jill hutchison
01/02/2025
Overall a lovely hotel. Beds are super comfy. Not as upscale as I thought in rooms based on reputation of this hotel. Top-notch excellent staff service from check in, early arrival areas, room service, restaurant and bar, concierge, etc. Location is dead inside with high-rises and major construction. Views are other high rises. Our friends have a nice partial lovely view on a much higher level floor. We do have noisy neighbors upstairs, but other than that, it's pretty quiet. The Custom House Bar is fun. Drinks and food are really great. A fun vibe bar where you can sit outside on their patio. Lots to do in Sydney.