Peter Hammond
09/01/2023
OK I'm fairly easy to get along with & am the first to post stuff about great dining places.
However, I booked for 10 people for 6pm all of us out of towners. 2 of our diners ordered entrees, so I'd expect maybe a15 minute delay on mains once they'd finished. So now we're at 6.30pm, had one drink each for the table, no sign of bar staff to ask if we would like more drinks. Locals, about 4 tables, came & were served pretty much immediately, including entrees.
We tried to order drinks from bar, however, we were told that because we were dining we had to be served at the table by staff.
Mains arrived at around 7.20pm. Veggies obviously came from the bane maree & were disgusting!! I personally ordered a MAIN seafood chowder, my mates had an entree size, mine had same amount of seafood but with more sauce, cost an extra &12.
Rant almost over.
Restaurant totally understaffed, both food & drinks wise. Staff were embarrassed, & did their best, this not aimed at them.
My wife, not me as I was so angry, approached the manager & was totally treated with disrespect!! Other members of our group also complained & were basically dismissed without so much as an apology or any understanding.
The "Manager" was seen throughout the time we were there leaning on the bar doing nothing to assist staff in any way!!
Although this is a lengthy post I was totally disgusted with our treatment by management & lack of respect. Lastly, there were 10 of us prepared to, & did, spend a lot of money. We'd have spent a lot more if treated properly.
CONCLUSION: NEVER EVER EAT OR DRINK HERE!!!!!!!