Violet Burgess
06/11/2024
I have a very mixed review about this place, half positive and half negative. First the positives: this place is stashed in the corner of the top level at forest hill shopping centre and is easy to find. Place has a decent sized pokie room and betting facilities, along with a clean bathroom and smokers area outside. Most of the staff and security team are nice and friendly and very accommodating.
I have been coming for a while now for the pokie room and have never visited the bistro but tonight my partner and my parents (plus me) decided we would try to dine in. Booking process was easy, so that was all good. Staff were nice and accomodating too. However, the food.. don't get me started 😭. We ordered 3 chicken parmas, a steak, garlic bread and prawns. (+ a lemon curd cake for dessert which was delicious!!!).
The garlic bread and prawns were great, however the parmas were dry and not tasty at all. I left mine behind because I couldn't even eat it. Sauce wasn't nice, ham was tough to chew and the salad had no flavouring/sauce. My partner got the steak and we had to send it back to the kitchen because it was as tough as leather, we got it replaced and it was still not great and left behind, the quality was not there. The chef said it was due to the quality of meat they had received. We ended up speaking to a lovely girl in the bar about potentially getting a refund or compensation because we left half our meals behind (and spent a lot of money.. around $170, for the food, dessert and drinks) but management could only offer a round of drinks or desserts (which we already had). So I am a little dissatisfied and disappointed in how this was handled and that we were not offered something more. I love coming to this place but unfortunately it will not be to eat again.