The Fullerton Hotel Sydney, Sydney NSW

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The Fullerton Hotel Sydney, Sydney NSW

The Fullerton Hotel Sydney is a hotel located in Sydney, New South Wales.
They have an average rating of 4.3 out of 1107 reviews, with the latest ratings ranging from 1 to 5.
The Fullerton Hotel Sydney is in Sydney so why not stop by when you are there next.
Located perfectly to explore Sydney at its finest.A beautiful building blends old with new. Our room was quiet and spacious the beds very comfy and the best bed linen Top notch cotton. I'm very fussy here and this was above normal standards. The restaurant for breakfast was average could be better organised for this beautiful hotel, it was busy buffet style but would be nice to have coffee and tea served at your table at least. If you love Malaysian food you have come to the right place. The dining experience when not buffet is excellent. I will write a post separately for The Place the restaurant within the Fullerton. Our 3 night stay was wonderful and we would definitely stay again. Staff were all lovely but would probably eat out for breakfast.


The Fullerton Hotel Sydney does not appear to have any published opening hours, but you may find some more information on their website.
Lobby Level/1 Martin Pl, Sydney NSW 2000

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Latest reviews for The Fullerton Hotel Sydney, Sydney NSW

Robyn Creighton
12/03/2024
Beautiful hotel!! The foyers are lovely, lots of chairs to relax in. Check in was easy and quick, with lovely staff. Room was spotless, very roomy with everything we needed. Bathroom is huge and beautiful, very roomy. There was also a dressing area with cupboards, away from the main room.
The bed was comfortable, and I got allergy free bedding as requested.
I really can't fault this hotel!!
Bert Dom
10/03/2024
Worst service, waited for hours for room to be ready, yes we arrived early, but never notified that it was ready, staying here a week.....
I go check and room is ready, no one told us, the check in person never called!
Get to room and luggage is there already We get back today, gone all day and service room light on, nothing done !
No towels, trash overflowing, no coffee, room not made up.
See front desk, complain, takes over half hour to bring 2 towels up so we can shower!
Motel 6 has better service, do not stay here !
We stayed at the Singapore Fullerton in December, and it was faultless, simply fabulous, we never looked at other Sydney Hotels when we saw they had a Fullerton here, and where thrilled to stay here.....until now.
We will be looking to stay elsewhere the next 3 days, unacceptable service at any price.
Lastly, this place charges a fee to use a credit card! It is the principle of it, obviously we can afford it, other Hotels do not. We are not getting breakfast or drinks here based on this, they do not make enough ftom room rates ?
I should of gone to the bank and got all coins to pay them in cash!
Marie Ryan
08/03/2024
I stayed at the Fullerton for over a week for a business trip and it has exceeded my expectations. I love the hospitality of the staff, the small touches such as notes/chocolates, awesome location, and quality of service. Everyone was very kind and attentive (when I was running late, Rodrigo went out of his way to help bring things to my room). The executive lounge was great and the food was amazing (lots of optoons and delicious). I would highly recommend this hotel and its also walking distance to the best things Sydney will offer. I will definitely be back. Thank you!
Alan Liew
23/01/2024
The Fullerton Hotel Sydney is a gem in the heart of the city. Its central location means you're just a stroll away from shops, top-notch restaurants, and the iconic Sydney Opera House. The convenience is unmatched. What's more, the buffet breakfast is a delight - a perfect start to your day of exploring. The hotel's classic charm, combined with its modern amenities, creates a comfortable and inviting atmosphere. Whether you're here for business or leisure, The Fullerton Hotel Sydney offers an amazing Sydney experience. Highly recommended for those who want to be in the heart of the action!
Linda Hammill
07/12/2023
Amazing old world hotel. Had a great experience, from early check-in , comfortable classy Club Room on 28th Floor.

We did have a Tech issue in the room which was handled wonderfully by the manager.

Loved the luxurious marble bathroom, separate toilet, shower , double basins & bath. Quality amenities, bathrobes & slippers supplied. Comfy bed.
We were happily surprised by the quality of evening canapes and breakfast in the Club Lounge.
Best service and Breakfast we've experienced in a hotel 'club lounge'.

Overall a great experience recommending to anyone who wants a special hotel stay, and close to Royal Theatre, the proximity to the Royal is why we booked this hotel to see the show 'Tina', however looking forward to future longer stays here.
Xinger Liu
09/09/2023
I may say hotel is very good. But one of the lady staff at the front is not that helpful, we were there for a night and left something in the room, we got back and told the lady the details including names, room number and booking number. The lady just couldn't find the according records, after wasting an hour, finally the other lady at the front found the records. And I don't think she try any effort to ask someone for help. I don't see what's the difficult to pull out the information, waste of our time apparently.
Celine Saxby
08/09/2023
We booked this beautiful hotel for a work function and I cannot stress enough how absolutely INCREDIBLE the entire team were. From reservations, to meeting rooms, to booking taxi's, to the food and EVERYTHING else, there is nothing that they didn't do to meet our expectations. Jeremy and Jacob in particular were world-class and I would recommend this hotel to absolutely anyone. Thank you for being amazing, incredible, spectacular, excellent, beyond words, superb, outstanding, marvelous and exceptional. I could go on but you get my drift. Thank you again and we will continue to use The Fullerton Hotel for every occassion.
Alex
19/08/2023
Wonderful experience staying in a deluxe suite. It was an older hotel but don't let that make you think they aren't providing a quality service. The room was great and contained all the things you'd expect in a high quality hotel. The executive club was a nice touch and we enjoyed spending our evenings there having pre drinks.
We arrived at 7am and we were lucky enough that our room was already available.
Christine
11/08/2023
This hotel was in a great location, had superb service and was truly a comfortable stay. All interactions with staff were positive! We stayed on the 29th floor. The atmosphere of the room was relaxing and the building itself was quite beautiful. Shopping is just around the corner and the tram stop is just outside the hotel, which makes it super convenient to get to Chinatown or Circular Quay. We also walked to Circular Quay, which was an easy 7-minute walk. We really enjoyed our stay and will visit again.
Mo Karim
18/07/2023
We did not have a good experience here. Apart from the nice concierge team, the room, check-in process wasn't good. The furniture is overused, we waited 3 hours to get our room ready by 7 pm. Yet, the sink was clogged and we waited 30 minutes more to get it fixed, we ordered an extra bed, and they delivered it at 8:30 pm?!!
On top of this trouble experience, they charged an extra $400 at midnight; thankfully, I noticed that and reported it to the duty manager, who paid back the money after several days to my credit card.
Definitely, this is not 5 stars hotel that you are looking for
Jackie Howard
16/07/2023
We were a party of 4 dining before the Tina Turner musical. We were asked if we wanted tap, still or sparkling water, however at no point were we told that the still water would be $18.00 per 1 L bottle. We were disappointed when we paid the bill. We went to have the $49 special, which was entree main desert all on one plate . If you are a big eater, this place is not for you. I ordered steak and the size was like a small pikelet. Although the food was quality, it was not enough. Cocktails were 18 but most of the glass was ice...

We are always looking for a good price in a meal especially when treating ourselves in Sydney to a show!!!

The meal was lovely, the restaurant was gorgeous, it just wasn't enough and prices were not explained to us.

xx
David Dundas
09/06/2023
Stayed at the Fullerton for the first time this week and our whole experience was so good that I should write a review. My wife and I were attending a function in the Grand ball room, we have been to many functions are the top hotels around Sydney and this one was the best, excellent facilities and fantastic service. Our Hotel stay was just as good, from the moment we arrived the friendly service was a pleasant surprise. The room (suite on 27 floor) was outstanding with views down George street and west to the mountains. Our room service was a standout and very friendly, so much better then some others who claim 6 star service. Can't wait for another reason to stay their again, maybe our anniversary next month.
Greg Hodson
18/05/2023
We finally had the chance to stay at the beautiful Fullerton Hotel. My wife and I had to attend the Hesta Awards Night here and we we're certainly looked after by all of the lovely staff. This hotel is amazing and has plenty to offer with bars, restaurants, and a great breakfast served under the big glass roof area between the two buildings. To all the staff who helped us with parking and all of the services you were amazing keep up the good work.
Haz Films
05/03/2023
Such a lovely stay at the Fullerton Hotel Sydney! Don't have anything to complain about! The staff where extremely friendly (in particular the door staff who where very welcoming and friendly). The rooms are very neat and tidy and very well sized! A very cool feature that I appreciated very much was that there is a large speaker in the room which was awesome! Overall the hotel has been a 5 out of 5 stars from me!

Thank you Fullerton Hotel for making our Sydney trip a one to remember! Can highly recommend!
Lee Smales
22/12/2022
Had a 1 night stay with my wife in Dec 22. Easy check-in (once we'd figured out which entrance to use!) and granted an upgraded room. The room was big compared to many Sydney hotels and well appointed. We had breakfast in The Place and there was a wide range of food served in an area with a great view of the heritage features. Staff were friendly and helpful throughout our brief stay. Only minor improvement would be for provision of a firmer pillow - but that's a personal preference.
Irune As
15/12/2022
I absolutely loved this hotel. The rooms look so much elegant in real life than how they look in photos. Staff were very professional and sensible (recommended a better room fitted for the purpose).

Lovely building, really pleasant breakfast, the entire building (hotel area) smelled nice for some reason.. great location for any city activities :)
went there to celebrate mama's bday and she loved it!
We did a foot spa together at night whilst seeing the clock tower.
Billie Makeup
13/11/2022
Booked the Tower Premium King room for one night's stay for me and my husband after a day out in the city. The building and entrance of the hotel was stunning. Staff were also very courteous and welcoming. We were able to check in earlier than the standard 3pm check-in. We had a beautiful view and the room seemed nice and clean. Room service was also excellent. However, it was a very humid night and the aircon seemed to only stay at 20.5 degrees and couldn't be turned down any further all night. Both my husband and I felt really suffocated in the room. The TV also does not work at all and it was a bit disappointing we couldn't watch anything as we wanted a night in. I called front desk about these issues however because of the time of the night there were no engineers available. Front desk staff said she would call me right back after checking what other options we had. However we never received a call. I would have been happy with a fan or something but it was just disappointing staff never returned my call. Overall the two issues really affected how comfortable our stay was. And for a 5-star hotel we really expected these sort of issues to not occur or at least be addressed when informed.
Chantelle Alexandre
27/08/2022
We decided to spend a little extra and enjoy our stay in Sydney by booking at the Fullerton. The hotel is beautiful, especially the reception. The staff were welcoming and attentive, always offering assistance and a friendly smile. We loved the pillow menu too, a really great touch. We did request fresh milk for our room for tea and coffee, as we don't enjoy long life milk, and there seemed to have been a little confusion among the staff, though it was remedied quickly and a staff member phoned to ensure we had received the milk which is great. The shower and water pressure are fabulous, one of the best we've experienced. And the large bath with a gorgeous city view. Our bed was comfortable and we certainly had everything we needed. The location is fabulous for accessing all of the city and We would stay again.
Bella "BelleB" Beverley
11/08/2022
Located perfectly to explore Sydney at its finest.A beautiful building blends old with new.
Our room was quiet and spacious the beds very comfy and the best bed linen Top notch cotton. I'm very fussy here and this was above normal standards. The restaurant for breakfast was average could be better organised for this beautiful hotel, it was busy buffet style but would be nice to have coffee and tea served at your table at least. If you love Malaysian food you have come to the right place. The dining experience when not buffet is excellent. I will write a post separately for The Place the restaurant within the Fullerton.
Our 3 night stay was wonderful and we would definitely stay again. Staff were all lovely but would probably eat out for breakfast.
Bella "BelleB" Beverley
11/08/2022
Located perfectly to explore Sydney at its finest.A beautiful building blends old with new.
Our room was quiet and spacious the beds very comfy and the best bed linen Top notch cotton. I'm very fussy here and this was above normal standards. The restaurant for breakfast was average could be better organised for this beautiful hotel, it was busy buffet style but would be nice to have coffee and tea served at your table at least. If you love Malaysian food you have come to the right place. The dining experience when not buffet is excellent. I will write a post separately for The Place the restaurant within the Fullerton.
Our 3 night stay was wonderful and we would definitely stay again. Staff were all lovely but would probably eat out for breakfast.
Bella "BelleB" Beverley
11/08/2022
Located perfectly to explore Sydney at its finest.A beautiful building blends old with new.
Our room was quiet and spacious the beds very comfy and the best bed linen Top notch cotton. I'm very fussy here and this was above normal standards. The restaurant for breakfast was average could be better organised for this beautiful hotel, it was busy buffet style but would be nice to have coffee and tea served at your table at least. If you love Malaysian food you have come to the right place. The dining experience when not buffet is excellent. I will write a post separately for The Place the restaurant within the Fullerton.
Our 3 night stay was wonderful and we would definitely stay again. Staff were all lovely but would probably eat out for breakfast.
claire kelly
11/06/2022
The hotel deserves a 3 star not 5. The entrance and hall ways are lovely but the rooms are cold, musty and not at all what they appear in photos. I was to be staying in an adjoining room as I had a 10 and 14 year old with me. When I arrived the staff put me in two separate rooms. This is not legal with a 14 year old. We were so shocked at the quality of the room we did not stay. The manager was very nice but due to the hotel being full he could only offer us a upgrade but it would mean that my child would be on a roller bed. I had specifically treated my family to a special night out which is why I did not ever get a room with a roller bed. I wanted my 14 year old to have his room and a proper bed. I left and told the staff it was not as the photos portray at all. When we arrived, there was no heating on and the lights were off. It was like no one had lived there in 10 years. I was really disappointed that the manager did not give me some what of a refund as they were fully booked and the rooms would have been taken once I had left. I don't think this hotel deserves a 5 star rating at all (as I have noticed other people have said). I think it is better to say 3 and then you know what to expect. I wasted $1500 that day. I have also just written a unimpressed review with the afternoon tea that afternoon. When we arrived, a film crew was sitting on our reserved table eating takeaways. They were asked to move and we were then seated with the serviettes and plates that were on the table as they had been eating over. This is not 5 star service. And a sorry didn't cut it. None of the criticisms were to do with a lack of staff because of Covid or difficulty in hiring staff. But the staff with the afternoon tea did not keep an eagle eye over the tables they were supposed to be supervising.
Nadine Hitič
07/04/2022
I don't have a single bad thing to say about this hotel. From the staff to the rooms and the venues, everything was perfect.

All the staff were amazing, their service was impeccable and I couldn't have asked for better.

Our room was fantastic and the amenities were above average.

I was here for a conference for work so I got to see the venue spaces. All of them were great, with the staff (again) being amazingly attentive.

The food at The Place was wow; I've never had a better complimentary breakfast experience in my whole life! I also had lunch there and ate food at the conference, and all the food supplied by the hotel was 11/10.

Thank you guys for an amazing experience, I will definitely be staying again!
Sarina P
15/07/2021
Amazing staff and service! Wanted to share my appreciation to the Fullerton Hotel and Ally who helped me resolve an issue with booking.com. They went above and beyond to help me get a refund from booking.com when they wouldnt allow me to reschedule my booking. I will be booking directly with the Fullerton next time and look forward to enjoying my stay there. Thank you!!
Michelle Hellyer
23/06/2021
Had a weekend here for my birthday recently. An absolutely wonderful stay, staff were so friendly and helpful, the service was impeccable, the rooms were spacious and lovely. And very reasonably priced. I can't fault anything about my stay at the Fullerton. Highly recommend!
Raymond Hicks
19/06/2021
Have previously stayed at several other hotels in Sydney and around the world, this being our first time at the Fullerton Sydney we are pleasantly surprised and impressed. Being greeted at our cab drop off by Peter with such an excellent service attitude followed by the pleasant and cheerful young lady at check in suggested that this was a hotel worthy of its five star rating. After our first night's stay in the very comfortable Superior King room and enjoying a scrumptious breakfast we are positive we will thoroughly enjoy our five nights here. My Wife and I highly recommend the Fullerton Sydney Hotel.
Man Bachi
15/06/2021
Hotel exceeded my expectations, Excellent property and very convenient to city center and surrounds either visiting for business or pleasure. All staff are efficient, pleasant and helpful. Property is extremely clean and has a fantastic old time relaxing charm. Highly recommend their on site restaurant, The Place for dinner and/or breakfast.
Fiona Wood
13/06/2021
We had such an amazing time. The room was so lovely, spacious and comfortable. Would live to know where the bedding is from...A+++ on the bedding! Delicious buffet breakfast and we had fabulous cocktails in the bar. Also all the staff we encountered were so lovely. Thanks we will be back
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