Mercure Sydney, Chippendale NSW

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Mercure Sydney, Chippendale NSW

The Mercure Sydney is a hotel located in Chippendale, New South Wales.
They have an average rating of 4.1 out of 3179 reviews, with the latest ratings ranging from 2 to 5.
Mercure Sydney is in Sydney so why not stop by when you are visiting Sydney, Australia.
Amazing service by the Mercure team and especially James from concierge. My wife is celebrating her birthday and we got this amazing little gift waiting in our room. Thank you guys so much. You've made her day so special. Definitely coming back.
818/820 George St, Chippendale NSW 2000
This venue is currently open
Opening hours
Monday: 24 hours
Tuesday: 24 hours
Wednesday: 24 hours
Thursday: 24 hours
Friday: 24 hours
Saturday: 24 hours
Sunday: 24 hours
This venue is currently open

Opening hours

Monday: 24 hours
Tuesday: 24 hours
Wednesday: 24 hours
Thursday: 24 hours
Friday: 24 hours
Saturday: 24 hours
Sunday: 24 hours

Other Clubs and Pubs in Chippendale

There are 10 venues in Chippendale NSW. This list shows venues that are in Chippendale and does not include venues that are in an adjacent town such as 'Chippendale North'

Latest reviews for Mercure Sydney, Chippendale NSW

Diego Arriola
08/09/2023
Amazing service by the Mercure team and especially James from concierge.

My wife is celebrating her birthday and we got this amazing little gift waiting in our room.

Thank you guys so much. You've made her day so special. Definitely coming back.
Arianne
08/09/2023
Nice, clean hotel. Room was small but clean and comfortable. The corridors are a bit hard to navigate (signage is confusing). There was a metal piece coming off (broken) the wall of the sliding door as pictured. Overall, good place to stay.
Carol Watson
21/08/2023
Great location, reasonably priced,very near the central railway station and all tram routes.
The staff are very helpful.
Unfortunately our room wasn't very clean, lots of dust and fluff, we did tell the staff, but it wasn't seen to.
That's why I have given the rooms 3 stars
John Song
13/08/2023
Staff were friendly and helped with whatever they could.

The bed was quite comfortable and massive. The blackout blinds were really good too.

Location was fair, about 10 mins walk to city centre and 5 to 10 mins walk to the central station.

However a few things that didn't impress us.

The hot water system in our room kept changing from hot to cold every 30 seconds. Saw 1 cockroach and there were quite a few drain flies.

Informed the staff about this so to prevent any future guests from experiencing the same as us.

We were given a small box of chocolates which was nice.

Definitely not worth staying for the amount they charged.
John Correa
29/07/2023
A nice hotel in a good location close to the train station and cafes/ restaurants. Rooms are spacious however not much view outside as there are other buildings close to it. Good buffet breakfast. Also has a bar with good variety of drinks. Gym, sauna and swimming pool on the roof top. Staff were friendly.
Jan Tragarz
29/07/2023
The staff are very pleasant and obliging. Happy to help with any difficulty of request. King bed very comfortable and breakfast buffet very nice and caters for various cultures. Enjoyed our fourth stay in 15 months.
Grazef Benosbosse
07/07/2023
This hotel is great, we stayed for 4 nights. Service is fantastic. Also close with public transportation. We have two little kids they love to walk to tram and buses very close. I'd like to thanks to Sir Joey, you have a great customer service and very friendly to us. Thank you for making us feeel more comfortable during our stay especially my little one?????'-??'-??'-. I would recommend this hotel its very good??
Dylan Third
03/07/2023
Great location and staff. Queen bed isn't suitable for two big people and there is not other bed option for a balcony room. There is enough room to fit a king, so not sure why they didn't add to this room which has a premium price over the standard, superior and privilege rooms. The bed is also quite uncomfortable and does not come with additional pillows in the closet. Is good value when booking in advance for an event (we were there for Vivid).
Dan Y
17/06/2023
Rooms felt a bit empty with pure white walls and what felt like large empty areas, the colour changing lights were cool, could never figure out what one of the switches did.

Service was excellent if you needed something the staff were more than happy to help.

Location is brilliant if you want to see the city. The hotel is located right next to Sydney central station where you can get a train to anywhere in Sydney and even to other states if you felt like it.
HOT POTATOES POTATOES
21/05/2023
The hotel is located in a great location and is very clean. There are friendly staff members at the baggage area as well. However, I must say that I had an unpleasant experience with a female staff member.

The encounter took place when I called room service to request for slippers. The experience over the phone reeked of reluctance, combined with the short sentence response (e.g., 'room number?'). I reckon it is the same person who I spoke to on the phone that delivered my slippers; because when I opened the door, she looked disgruntled (Young Asian lady with a high pony-tail, approximately 165cm in height). After I thanked her for delivering the slippers, she nodded, walked off, and gave me the side-eye. The lack of social etiquette and basic customer service is horrific for a four-star hotel. Once again, I do not know what happened before she picked up my call, but please do not display your dissatisfaction publicly. This feedback was prompted by the second employee's poor attitude. It would be great if the management team looked into the poor behaviors of these two employees (particularly the second one). Even an interstate three-star motel is much friendlier and hospitable than this four-star international chain.

My friends who are in a different room also experienced the same nasty attitude when they requested for room service.
Shel
24/03/2023
From the moment I walked in, the atmosphere felt welcoming. The reception staff during my check in and check out displayed great customer service. The concierge was also very helpful when I had a question. I was also able to take advantage of the facilities on offer. After a long day touring it was lovely having a swim at the indoor rooftop pool and the sauna. The breakfast Buffet(Catherine and Prahmod were so welcoming) was amazing and dinner at the Platform 818 was superb with all the staff so friendly and seemed to be enjoying their job. I also went for a drink at Eve's bar, very nice and with great customer service. Thank you for such a nice experience!
Ivy Buddee
21/01/2023
Stayed here with a friend and her mum. Pricey for a relatively small and basic room. However, the room was definitely adequate and clean and quiet, and the bed was comfortable. They also offer a fantastic breakfast buffet.
Ivy
21/01/2023
Stayed here with a friend and her mum. Pricey for a relatively small and basic room. However, the room was definitely adequate and clean and quiet, and the bed was comfortable. They also offer a fantastic breakfast buffet.
Katherine Taylor
30/11/2022
We loved our stay, the room had a great view and was very clean. I found the bed to be super comfy and the block out curtains/blinds were a nice touch. All of the staff we interacted with were helpful and friendly. The buffet breakfast is exceptional!
Mary Margaret
15/10/2022
Comfortable and clean hotel. I mainly stay here because it's comfortable and safe when I'm travelling alone. Recently my husband and I were in Sydney for a short trip and stayed in a King Room. It was very comfortable, clean, and nice and close to everything we wanted. I only took one star off because one of the cleaning staff knocked on our door and without waiting walked into the room. He was very odd, and insistent that he give us towels or clean the room, even though we kept telling him we didn't need or want it done. If I had been on my own on this occasion I would have felt very nervous. I did report the odd interaction to the reception staff, and I hope that better training is provided.
Leo Hehir
27/09/2022
It was fine - it is always hard to sleep the first night in a hotel, and there was a connecting door to another room where they seemed to have visitors stay for some time - just a lot of talking.
The breakfast was good - though the staff seemed to spend time catching up with themselves or regulars rather than seeing if newbies were after anything .
Ruby Cooper
04/09/2022
We stayed in a clean king-size room with a nice view. It was modern and stylish. Not many kitchen items- just a kettle, mugs and wine glasses. We were disappointed to discover that we had a broken fridge that couldn't be fixed that day as the technician had gone home for the day. The staff kindly let us use their fridge, however we had to go to the lobby to drop off and pick up items when we wanted them. They fixed the fridge the day after but we were leaving that day. No compensation was given. Expensive parking also at $45 a day.
Yee Sin
30/08/2022
Had a great stay at Mercure Sydney, spacious and clean room, friendly and helpful staffs, good location. If I really be picky, then is the food and beverage, there are only 2 restaurant in operation, one serving breakfast and the bar and pub serving lunch and dinner. I wish the cafe will serve dinner as I prefer a cozy place for dinner. The buffet breakfast is good and not expensive.
Wayne Booth
16/06/2022
Spectacular. Tucked away, but worth it.
Rooms are immaculate.
Service was quick.
Staff very helpful!! and not even when asked about the hotel, just general questions.
Location is mint.
Sauna and facilities are 100%.
Thanks for taking great care of me team ??
Will Anstee
14/06/2022
Excellent experience, made better by being an Accord member as well.
Breakfast was excellent. The bar downstairs was nice, clean and staff were homely and efficient.
Top level pool and basic gym are a nice touch. (don't expect too much of these, however they do do the job) Sauna as well.
Had some cool customisable lighting in the room as well which was great fun.
Bathrooms were new and clean as well.
David Fitzgerald
27/06/2021
We just finished 14 days quarantine and have nothing but praise for the staff and the experience. Every request was accommodated. Every interaction was cheerful and positive. The food was great, with the kitchen being flexible to our specific requests. Coffee was available on order. Really great (circumstances considered) and many thanks to all the fantastic staff.
Julia Chuang
17/06/2021
I did quarantine back in February and the staff at this hotel were very accommodating, everyone did the best they could with the situation. The food was actually pretty good compared to a what a lot of other hotels got, I was for the most part quite happy with it. Got a bit of Stockholm Syndrome after leaving, started missing my hotel room and regular meal delivery! 😂
Y M
06/05/2021
As part of the international arrivals quarantine, I had to spend 14 days at Mercure Sydney. Being an All Accor member, I was very disappointed with the room cleanness upon arrival. Such things should top the list especially during a pandemic.
Aidan Ormond
02/05/2021
Staff are amazing. Incredibly helpful to me. And the cafes tucked away in the streets nearby are really worth seeing. One of my favourite Sydney hotels.
Kourosh Keshavarz
13/04/2021
I havent stayed here but my mother was here during her quarantine and from what I could see she was being looked after. We went to drop off some stuff for her and they quickly grabbed our bags and delivered them to her room before we had left the street.
Arun Nair
25/03/2021
Friendly, helpful and understanding staff. The room was pretty good and a pretty fine view too. Definitely look forward to visiting again with the family.
Phuong Dinh
21/03/2021
I am here for 14 days compulsory quarantine. The hotel services was quite good at the beginning. When I asked receptionist for a few green tea bags and they brought me the following meal. They are really delicious, made from fresh leaves
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