So dissapointed, as this was the first night out to celebrate power going on after 4 days of none. We were greeted by Tracey who was so wonderful, however, as the app didn't work , we ordered manually from staff at bar. We ordered both senior steak and senior Parma.
When it arrived at our table, we thought the parma was a great serving, as was the steak.
When we went to pay , we were informed by Amanda that as we ate it all, we actually were given a main size therefore we had to pay for it. That was not the case at all , infact, Amanda apologised and said she was sorry, but the gentleman got it wrong. My partner doesn't like to make a fuss , and proceeded to pay for the main, regardless of ordering a seniors meal.
How were we meant to know the Parma was large and therefore not a senior????.
So dissapointed tonight with the way Amanda handled the whole situation. It was clearly NOT our fault but the fault of your staff.