Jenny Kingston
30/11/2022
Visited the dinning room. Will never
Return. Went in a party of four, two meals had to be sent back. Chicken schnitzel was bought out instead of plant based. Mashed potato without vegetables was asked to accompany another meal, mashed sweet potato was bought out, after it was sent back they came back to us to report they didn't have any ordinary mashed potato, only sweet potato, something they could have said when the order was put in. We all found ouf chips dry, tasteless and definitely over cooked. All salads were with extremely minimal dressing, slaw tasted like plain cabbage! I rang to complain, spoke to senior member of staff because manager was not available. He apologise, agreed these things shouldn't happen but made no offer of recompense or to say anything would be done about it. As a business owner myself, I don't like reviews like this one without an opportunity to fix the problem. I offered that opportunity but it wasn't taken up by them.
Very poor management, even worse service