Personally the food and tea here is pretty good but you're really here more for the aesthetic of the place. It's very spacious and well decorated to look fancy. There's a large selection of tea and it tasted of good quality and hot water is refilled when needed. The food surprisingly quite filling and tasted decent. The service here was nice as they were hospitable. We had a newer staff member who was a little clumsy but she was nice. The darker male waiter did give off a pretentious vibe but that could be how he is. The toilets are a bit of travel to get to but staff were helpful in guiding you through.

Given a high tea as a gift. Lovely experience, wonderful hot and cold finger food and selection of teas, beautiful space and requires time to enjoy. All staff were extremely polite and contributed to a relaxed but not stuffy atmosphere. Highly recommend as something to be experienced.

The scones, clotted cream and jam were heavenly. They give you many tea selections and keep refilling your hot water. We did high tea and there is so much food we couldn't finish it all. The room and the entire Queen Victoria Building are beautiful. Yet, if you are new to high teas, you will feel comfortable and pampered. Service was excellent but not overwhelming.

I came here for my birthday not too long ago with my friend. We enjoyed the high tea and our server was very nice, I don't remember her name, though. The atmosphere was lovely, however I almost wish it were busier as the dining hall seemed a bit empty, but a few people came and went while we were there. I definitely enjoyed the savoury foods, especially the cute little sandwiches.

Bad service, disappointed afternoon tea experience.

Everything was good, except a front desk waiter was a little bit rude.

Scones were big and tasty and the environment was pretty and good.

It costed around 90 per head. The food came around 10:40. But at around 11:55am a waiter came to give us the bill and said we should go immediately. However we haven't finished our food at that time. That rude waiter came twice asked us to leave and his attitude was very rude. We knew there are two hour limitation for the restaurant. If there were two hours, we should still had at least 15-30 minutes. What's more, no customers waited outside and there are still more than 20 tables and 100 seats at that time. What a bad experience in Sydney. Thanks to him, he gave me the rudest and poorest experience in Sydney?

We didn't have a booking but were lucky enough to get in. My first high tea experience and definitely worth it, love the vibe ??'????'??

The foods were decent for the price tag. The scones, similar to the size of a burger, tasted good but a little too large. I couldn't eat any other stuffs after finishing the scones. ? Service was exceptional. The waiting staff was very responsive to customers' requests. The place was quiet and not too crowded. It's perfect for special occasions. I would give them a perfect score had they provided the option of lactose-free milk (they offered almond milk or soy milk as alternative but they just taste different). Since my local cafes and even cafe at Timezone (a game arcade) serve lactose-free milk at no extra cost, I do expect such option to be available at a fine-dining restaurant.

The place is very beautiful, the general atmosphere, and the service is good. Nevertheless, I have some remarks. I imagined before coming to this place that the type of music is different so that it is classic and synchronized with the time period of the palace, so that we can live the experience in its details. Also, the waitress is the one who pours tea into the cup for the first time and then the customer takes over this. The task, as in other restaurants of this kind in Britain was to bring tweezers to transfer sweets or sandwiches to my plate, but when I asked for them, the waitress brought them. As for the food it was better or the menu had more details about the dishes, their ingredients or their names, so that what was inappropriate was excluded. For me this is everything except that the general atmosphere is excellent and I will repeat the visit again.

Arabella was our events coordinator leading towards our wedding at the QVB. She was calm, collective, supportive and listened to our thoughts for the day that ran smoothly.

Philip and I was so happy when everything went into place. We just got married on Friday and the service was amazing. Sharon and Michael looked after us on the day of wedding and we had an amazing time.

Our guest was in love with the food, services and most all enjoying our reception and couldn't believe the beautiful detailed in the tea room. We definitely recommend this service to anyone who is looking for a reception place.

Rosie & Philip

What a great experience. We didn't have a booking but were lucky enough to get in. Beautiful room and although the tables seem close, you're still seated in a way where you can talk amongst yourselves without overhearing anyone else's conversations.

Absolute stellar service. A great ambience about the place. My first high tea experience and it's one I'll definitely remember.

Would recommend for a lovely outing. Is it a little pricey? Sure. But you're definitely paying for the full experience which is absolutely worth it.

I had a ridiculously expensive afternoon tea on Saturday, 8 April 2023 at this venue. The front desk and waiting staff were fabulous.

The food was good, but nothing out of the ordinary/noteworthy. Each person received three finger sandwiches, one scone with jam and preserves, and 4 petits fours with a pot of tea for the best part of $100 per head. At that price, it really should be very good.

The selection of teas was very good, as were the crockery and the decor.

I got charged a $20 surcharge for a public holiday, even though it was on a Saturday, which I thought was a bit over the top.

Sadly, as I was leaving the venue, I visited the restrooms and observed one of the staff exiting on of the cubicles and leaving without pushing his hands. This I thought was completely unreasonable and reported to the front desk.

While the food was acceptable at $100 ahead, I couldn't recommend this place, especially given the hygiene practices of the kitchen staff.

Update following the reply from the venue -
Thanks for getting back to me, I struggle to comprehend/see how the staff member did not work at the Tea Room as he entered the "Back of house" via the Staff only door half way along the corridor on the left on the way back to the lovely Tea Room itself...?.

Fantastic high tea with wonderful service, arguably one of the best in Sydney. You feel like royals for a day and the ambience is breathtaking.

They were so accomodating with our dietary requirements which we let them know in advance.

If you go here, make sure to order the Earl Grey. It is truly the best, even if you don't usually drink Earl greys. Our family loved it so much that we paid extra to get another tea pot of it!

Definitely the prettiest high tea I've had in Sydney.. like just look at the plates and set up ? Wasn't cheap at $70pp but you get a range of savoury tasters and sandwiches as well as sweet treats and of course a massive scone with cream and jam each. You also get to choose a tea/coffee each which was nice. Service was very friendly and interior was very beautiful. They also cater to dietary requirements - usually you need to give a days notice but they were able to get a DF set up for one of us.

Definitely the prettiest high tea I've had in Sydney.. like just look at the plates and set up ? Wasn't cheap at $70pp but you get a range of savoury tasters and sandwiches as well as sweet treats and of course a massive scone with cream and jam each. You also get to choose a tea/coffee each which was nice. Service was very friendly and interior was very beautiful. They also cater to dietary requirements - usually you need to give a days notice but they were able to get a DF set up for one of us.

Definitely the prettiest high tea I've had in Sydney.. like just look at the plates and set up ? Wasn't cheap at $70pp but you get a range of savoury tasters and sandwiches as well as sweet treats and of course a massive scone with cream and jam each. You also get to choose a tea/coffee each which was nice. Service was very friendly and interior was very beautiful. They also cater to dietary requirements - usually you need to give a days notice but they were able to get a DF set up for one of us.

I have been here on several occasions with friends and family and the experience is always phenomenal.

They have all that you would expect of a traditional high tea, but their tea blends are a nice touch. I recently came here to celebrate my third anniversary, and the staff did not disappoint.

From the friendly greeting, to the expert and helpful recommendations and advice upon ordering, right through to the service and the high tea itself, the whole experience is thoroughly enjoyable. Nestled in a beautifully well-kept part of the iconic QVB, the Tea Room is a must!

I have been to a number of high teas throughout Sydney and a renowned one in Melbourne but The Tea Room is by far the best. Everything is the perfect amount of sweet and savoury, there is a wide range of teas available, and we were even given a little cake as it was our anniversary. What adds to the atmosphere is the beautiful room with chandeliers and patterned ceiling. The service staff are delightful and always had a smile. This is such a lovely place to catch up with friends or celebrate an anniversary. I will most definitely be going again for a special occasion! Thank you

What an outstanding glamorous and venue.

The chandeliers are absolutely timeless and stunning. The decor and decorations are world-class.

I was here for an International Womens Day event. The high tea was divine, and the food was on point!

Delicious coffee, and I especially love the scones.

The staff were friendly, engaging, and wonderful.

I would highly recommend this venue for a high tea, wedding, or special event ???'???'?

The staff were very elegant, attentive and efficient. The food was lovely, and of a high quality. I was pleasantly surprised with the quality of service. The staff asked if I would like to have a refill of the food and for more hot water added to my tea. We had the Spicy Vanilla Dream & Irish Whiskey Cream Tea Pots (they're amazing with / without milk). The service is beyond First Class. Definitely would visit again!

Went with a bunch of friends and had the traditional high tea menu. Service was amazing, all staff we encountered were friendly and professional. The food and tea were delicious and came in a timely manner. I especially loved the scones! I would definitely come back here again ☺️

This place is amazing! Service was top notch and the place is really beautiful. The food is good but some of the items on the high tea menu felt mediocre like the finger sandwiches but the scones and pastries were perfect!

Lovely high tea venue, it was extremely busy on Sunday, we had a 1pm booking but had to wait a bit for the table to be cleared and set up. Took a while for staff to take our order and bring out the tea. I assume that is because it was so busy. Easy walk to the train station. Staff are nice. Good bathroom facilities. I would have preferred a normal table and chairs rather than the low table and lounge chairs as the height is awkward for eating properly.

Excellent service, beautiful setting totes glamorous I should say. the food is good but contains a lot high in sugar. tHE tea is very sweet.

First time experience. 😊
Tea was refreshing,As was the Irish Coffee cocktail.
Served with bite sized savouries, sandwiches, and sweets,and to top it off with scones,Jam and fresh cream.
Lovely staff,and very accommodating.
The food was very deceiving,after 3 hrs,I still couldn't manage to eat my share!
Its a wonderful experience, and highly recommend to experience it yourself.
Thankyou to the Owner and Staff for the pleasant morning 😊

Friendly staff with great service.

Delicious! Will definitely recommend and return