Kathy Limsiriparp
08/02/2024
Very close to Launceston CBD and Cataract Gorge, however that is where the positives end. The main light does not work, and by the time we realised, the pub was already closed, and nobody answered the phone number provided. The night we stayed, there was a power outage, and there was no communication from the hotel whether the outage was only in the hotel or the whole area. We contacted Agoda and even they couldn't get in contact with the property. This should not happen. Guests should never be left with no support.
The room that was provided is not the same as the picture on the internet. Only some rooms have been renovated and most of the rooms are still unrenovated.
When the pub is closed, the only entrance is from the front, meaning when you park your car, you have to walk around the block to get to the accommodation.