Brendan Till
05/11/2021
After approximately $5000+ spent in accommodation by the Salvation Army, many weeks of which, no receipt has been received for, Management stopped responding to their calls and emails for my final week.
This included the personal emails to the main Managers personal email, which he responded to, who just grinned and denied receiving it.
I won't mention his name, but he does swan around trying to look very important. I hope for his sake the new owners keep him on, but for the customers and consumers....?
As such, they are now refusing me service in the bar and bistro there. But rather than speak to me directly, go through one staff member who then won't speak to me directly and passes it on to another staff member.
If the weak Manager had an ounce of Management skills, he would do his job, put the payment through, not smile at me and act like things are fine then put his prejudices down through his minions.
During my stay there, my broken toilet was only fixed in the final two days, despite repeated requests, which were ignored my the Manager, it was only because the seat broke completely apart, cutting myself, that he finally resolved the issue.
I got a response, and Leslie still managed to spell my name wrong after ripping the Salavtion Army off.
I hope the new owners realise who they are leaving in control, when someone does that to a volunteer organisation...
After over $5000+ paid by the Salvation Army for my accommodation, with me being homeless, plus what I spent on meals and drink in the bistro, the fey Manager chose to treat me like garbage and not processed my last week's accommodation.
Despite the Salvos contacting him in multiple ways, including his personal email, (which he responded to, Leslie), he never processed the payment.
Below is his email, where he still can't spell my name correctly.
P.S. he has blocked me on the Facebook page, and there has been a bloke staying there for over two years, who has had to have "guests" removed after Midnight more times than I have fingers and toes...
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Hi Brendon, The Hotel provides short term accommodation for visitors and trades people coming to Colac. All transactions are processed through our Bottle shop where receipts are issued. We are not a long term accommodation provider, however we made an exception to the rule during Covid to ensure you were not homeless due to your personal issues preventing you from living at you regular place of residence in Colac. We allowed you to stay for many days beyond what was paid for to support you with the expectation you would ensure we received payment before departing. If you would like to return to the Union please pay the outstanding accommodation charges. Take Care Leslie Robinson Venue Manager