J B
05/11/2024
We had a wonderful experience with staff at Woolpack hotel three months ago, in July, during our return journey from Moree to Sydney, when we stopped for a night in Mudgee. Upon our arrival on Saturday, we realized we had mistakenly booked for the following day, Sunday.
Although all other rooms were fully booked, the hotel staff went above and beyond by searching for available accommodations in other hotels across Mudgee. Unfortunately, everything was booked out. Remarkably, they offered us an alternative property they manage on Airbnb, which was priced significantly higher than our original booking, yet they did not charge us the difference. We thoroughly enjoyed our stay at the Airbnb property they arranged.
Additionally, we returned to the hotel for dinner and drinks, where the staff welcomed us warmly and were incredibly friendly throughout our visit also food and drink was great with having live music .